BROKEN LENZ MEDIA & Our Process

  • How long have you been in business?

    BROKEN LENZ MEDIA was founded in 2017 by Linda Campos. We don’t have a long history but we’re fueled with passion.

  • How many websites have you created?

    The simple answer is hundreds. We’ve developed and designed hundreds of websites from the bottom up. Others, we have given a face-lift through a simple re-design and have simply just managed. From 5 page sites to sites over 200 pages, we’ve done it all.

  • What kind of industries have you worked with?

    We have worked with almost every industry – contractors, lawyers, healthcare, restaurants and hospitality, financial, education, marketers, accountants, home maintenance, hotels, real estate, health and fitness, nonprofits, environmental services, auto services, moving companies, seasonal companies, consulting and training, landscaping, eCommerce, health technology and everything in between.

  • How involved will I be in the process?

    This is up to you. Some clients want us to work and design and see everything when it’s done. Other clients ask for check-ups along the way. Other clientss are involved throughout the entire process of their project(s). The use of Basecamp allows for open communication between clients and our team to make sure all the clients needs are being met.

  • How do you communicate with clients?

    During and after projects we are readily available to assist clients. We are of course available via phone or email but during projects we use a project management tool. This tool allows us to communicate about projects in one place so all parties involved in the project know what is going on in real time. It is a way to streamline communication so nothing falls through the cracks. Our project management tools have improved our customer service efforts as well as increased productivity and organization of projects.

  • Will I have access to my website?

    Yes. Once the project is complete you will have access to your website. Additionally, we can provide training on how to use your website if needed.

  • Why shouldn't I use a company that says they will build me a site for $500

    You should use caution when dealing with a company that says they will build you a website for $500. If you’re paying for a $500 website it will look and perform like a $500 website. This means the website is most likely built with a template and therefore not unique to you and your brand. There will be nothing custom about your website. Additionally, it is likely that your website will not function as well as it could. It may not be mobile-friendly and if it runs slow, you will lose clients.

    Understanding why a website costs as much as it does can cause a headache. That being said, keep in mind that a website represents you and your business. Our websites are built custom and made to fit your brand and business.